Privacy Policy 771 Cuci — Security Data You Are Our Priority

1Introduction & Scope of Privacy Policy

771 Cuci ("we", "Platform" or "Company") are fully committed to protecting the privacy and personal data security of every member who uses our platform. This Privacy Policy has been drafted in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and outlines our practices regarding the collection, processing, storage, and protection of your personal data.

This Privacy Policy applies to all services provided by 771 Cuci, including the official website, mobile application, online gaming platform, and all communication channels we operate. It also covers all data collected through account registration, use of services, financial transactions, and customer support interactions.

By registering as a member or continuing to use the platform 771 Cuci, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to request deletion of your account.

2Types of Personal Data We Collect

771 Cuci only collects personal data that is strictly necessary to deliver our services safely and efficiently. The following are the categories of data we process:

2.1 Identity & Account Data

• Full name as per MyKad or passport
• MyKad number or passport number (for permitted foreign national members)
• Date of birth and gender
• Username and encrypted password
• Profile picture (if voluntarily uploaded)

2.2 Contact Data

• An active Malaysian mobile number
• A valid email address
• Malaysian residential address (for certain KYC verification purposes)

2.3 Financial & Transaction Data

• Bank account numbers (Maybank, CIMB, Public Bank, RHB, Hong Leong and others)
• E-wallet information (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay)
• Deposit, withdrawal, and transaction history records
• Records of game wins and losses

2.4 Technical & Usage Data

• IP address and approximate geolocation information
• Device type, operating system and web browser
• Access logs including session time and date
• Navigation patterns and pages visited within the platform
• Cookie information and related tracking technologies

3How We Collect Personal Data

771 Cuci collects your personal data through several transparent and legitimate channels:

• Account Registration: Information you provide during the new member registration process on the 771 Cuci platform.
• KYC Process: Identity verification documents such as copies of your MyKad or bank statements submitted to fulfil verification requirements.
• Financial Transactions: Data generated from deposit activities via DuitNow, FPX, Touch 'n Go eWallet or GrabPay, as well as withdrawal requests to your Malaysian bank account.
• Platform Usage: Data collected automatically as you use the 771 Cuci website or app, including activity across slots, Live Casino, football, and other games.
• Communications with Us: Information you share when contacting our support team via live chat, email, or any other communication channel provided.
• Cookies & Tracking Technologies: Data collected automatically through cookies, pixels and similar technologies operating on our platform.

We never collect your personal data from third-party sources without your knowledge and consent, except where permitted under applicable Malaysian law.

4Purpose of Personal Data Use

Every piece of personal data we collect is used solely for legitimate, stated purposes. The primary purposes for which we process data at 771 Cuci:

4.1 Account Management & Services

• Creating, verifying and managing your 771 Cuci member account
• Processing deposits and withdrawals via supported Malaysian payment methods
• Verifying your identity through the KYC process to meet legal requirements
• Providing access to all platform games and services, including slots, baccarat, roulette, lottery, and Sports Betting

4.2 Security & Compliance

• Detecting and preventing fraud, money laundering and other unlawful activities
• Meeting legal obligations and compliance with directives from Malaysian authorities
• Verifying that all members meet the minimum age requirement of 18 years
• Enforcing the platform's Terms & Conditions and responsible gaming policies

4.3 Communication & Support

• Sending important notifications relating to your account, transactions and security
• Providing responsive customer support in Bahasa Malaysia
• Keeping you informed about 771 Cuci promotions, bonuses, and exclusive offers (subject to your communication preferences)

4.4 Platform Improvements

• Analysing usage patterns to enhance your gaming experience
• Personalising content and game recommendations based on your preferences
• Conducting research and analysis for the development of new features

5Data Sharing & Disclosure

771 Cuci understands how sensitive your personal data is. We only share your information in limited and lawful circumstances as outlined below:

• Payment Service Providers: Transaction details are shared solely with authorised payment processors — including DuitNow, FPX, and Malaysia's e-wallet partners — strictly for the purpose of processing your financial transactions.
• Technology Providers: Technical infrastructure providers and cloud service providers bound by strict confidentiality agreements to ensure smooth platform operations.
• Malaysian Authorities: Information required by government authorities, law enforcement, or Malaysian regulatory bodies where mandated by law or court order.
• Fraud Investigation: Relevant data may be shared with recognised fraud prevention agencies or investigators to address illegal activity involving our platform.

6Data Security & Protection Measures

771 Cuci continually invests in the latest security infrastructure to ensure your personal data remains protected at all times. The security measures we have implemented include:

• 256-bit SSL Encryption: All data transmitted between your device and 771 Cuci's servers is encrypted using the highest industry-standard TLS/SSL protocols, ensuring no one can intercept your information in transit.
• Secure Data Storage: Personal data is stored on servers protected by multi-layered firewalls, strict access controls, and round-the-clock monitoring 24/7.
• Internal Access Controls: Only authorised 771 Cuci staff with a legitimate business need are permitted to access member personal data, and all access is logged for audit purposes.
• Password Encryption: Your account password is never stored in plain text. We use irreversible one-way hashing algorithms to protect it.
• Threat Monitoring: Intrusion detection systems (IDS) and anti-malware software operate continuously to detect and neutralise any cyber threats.
• Regular Security Testing: We conduct regular security audits and independent penetration testing to identify and address any vulnerabilities.

While we take all reasonable steps to protect your data, no online system can be guaranteed 100% secure. You also play an important role by keeping your password confidential and using trusted devices.

7Your Rights Under Malaysia's PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by 771 Cuci:

To exercise any of the rights above, please contact 771 Cuci's Privacy Officer by email at support@771cuci.click. We will process your request within 21 business days.

8Cookie Policy & Tracking Technologies

The 771 Cuci platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates at its best. The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled as the platform cannot function without them.
• Performance Cookies: Collects information on how you use the platform to help us improve site functionality and speed.
• Functional Cookies: Saving your preferences such as language and display settings to deliver a more personalised experience in future sessions.
• Analytics Cookies: Used to understand platform traffic and usage patterns in an aggregated, anonymised form for service improvement purposes.

You can manage or delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of the 771 Cuci platform.

9Data Retention Period

771 Cuci retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

• Active Account Data: Retained for the duration your account remains active and in use on the 771 Cuci platform.
• Financial Transaction Data: Retained for a minimum of 7 years after the transaction date, in compliance with Malaysian financial and tax legal requirements.
• KYC Records: Identity verification documents are retained for a minimum of 6 years after account closure to fulfil anti-money laundering compliance obligations.
• Communication Logs: Customer support communication records are retained for 2 years for reference and dispute resolution purposes.
• Closed Account Data: Following account closure, your personal data will be deleted or anonymised once all mandatory retention periods have expired.

Once the designated retention period has ended, your personal data will be securely deleted using methods that ensure it cannot be recovered.

10Child Protection

The 771 Cuci platform is exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18. If you become aware that a minor has registered an account on our platform, please contact us immediately at support@771cuci.click.

Should we discover that personal data has been collected from a minor without proper age verification, we will take immediate action to delete that data and close the account in question.

11Privacy Policy Amendments

771 Cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Any amendment will:

• Published on this page with an updated "Last Updated" date
• Members will be notified via email or in-platform notification for any material amendments
• Takes effect immediately upon publication unless otherwise stated

We encourage you to review this Privacy Policy page periodically. Your continued use of the 771 Cuci platform following any amendments constitutes your acceptance of the updated Privacy Policy.

12Contact Our Privacy Officer

If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact 771 Cuci's Privacy Officer through the following channels:

• Privacy Email: support@771cuci.click
• Live Chat: Available 24/7 within the 771 Cuci platform
• Response Time: We are committed to responding to all privacy enquiries within 3 business days

For official complaints regarding personal data protection in Malaysia, you may also contact Malaysia's Department of Personal Data Protection (JPDP) which falls under Malaysia's Ministry of Communications and Digital.